This action is very useful for companies that use Intercom as a platform to manage communication with customers.

With this Action, Datagran customers can send the output of Pipelines containing Machine Learning models or any data source into Intercom.

To start sending data to Intercom:

  1. Sign in to your Datagran account and head over to Pipelines.
  2. Start a Pipeline, by adding the data sources you want to extract information from, for example: MySQL, Shopify, Salesforce, or an ML operator.
  3. Drag and drop a data source or any operator and connect with our Intercom Action

https://lh5.googleusercontent.com/-OuipbS9MR4W4XLKXDV0IHyWXSfoxOtvXKqOPF8dyoq63T462T-Wga7iLDAKNPbqrfGnpBocG91B23x7ICGFrg3lFtrp-ZHPFCmsJddjOoKvxK72-2JBOVFc7eJ1tL54c3UNrmvrTBxGMa8W4A

  1. Once that is done, hit the Edit button.

https://lh4.googleusercontent.com/FiPP-PXw18cu3On9tvCI_ngq3RwbAp3qOwmVWVN764Whz8r7C93bidPZ_y4-Rr_aKHl4ylG3Y3szsLoOdRteBnK68R964uuS1IG3jMZ9pzQNzla66g2SlLGJBM4vYhOwNdriAQtUs2HpgdJE9A

Before this action is run, make sure your pipeline is providing this data name, phone, and created at, these fields are required by Intercom

  1. Chose or connect your Intercom account.

https://lh3.googleusercontent.com/MdiFAWS-gpQ9XzYk8sbV9O-PHJxQCIjvEpuMx6yrSenX05euuqZQXJ7X6YGQcPzrqz03DA3irH3TNExGcHkEgG8m_uXTXcIRHl0HJ2ztAG4Z9kYKUBIF6LM-G_4F5YcdsIT23N-ZYGApoogrlg

  1. Select an action

https://lh6.googleusercontent.com/7kG3B3rvU725B8CSaDwr8dTdBNs97Q92CejPwbg4YQjS7SJj04s0t43w2bgnMNgtoGlD67dV2mrcY2-OLMB89EObwjWqqMvqwJCtq20n-PlTHsp24_2T5DufVuw3cvA-vFxnx_Pd24E24dx30Q

  1. Select the data source and fill the fields, you can add more fields in custom attributes, and click in save button. The phone attribute must be a string with the “+” symbol at the beginning otherwise it will not update or create the user.

https://lh4.googleusercontent.com/3e97JniTUnsfls0pj-DhUMtzZ3Beu0-ID-6075Rg8_H5HCYK2HvnP8U-ZQjXvVWL5ENR50o5wy-LSO8bGThDB9RFwpx8-NiMY6EzK9CaZbQU_Q1RTJFmoFw5h1I0gRSPrp3coUTd2btevrYTjQ

  1. Now you can run this action, click in run button and wait until the data is uploaded into Intercom

https://lh5.googleusercontent.com/ikTXvBAXBWCSBj11LYQm9v16rQofct6MhvpfOAPTdmDJWpQbEbq8Iiy3SthyJpFP9v8ERs2pPC0G7ErsZid0v0lpxF1AG1jgvoTsZ0ECFJ-H3ps02fmlO41e6bJbFR5bo5hD5n7CCGYN2xaoWw

  1. The data was uploaded successfully to Intercom